Entry-Level Campus Command Center Operator
Epic
Mankato, MNFresher3h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 1 year
- Must know
- OperationsEHR / EMR
- Work
- On-site in Mankato
- Pay
- Not stated by the employer.
- Skill demand
- Operations71%EHR / EMR2%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 1, 2026 · still open
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About the Role
As an Operations Center Technician, you will help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center. You will identify and respond to issues using video feeds and system data, coordinating emergency responses when disruptions such as natural disasters or power outages occur. Working closely with internal teams and emergency services, you will ensure a safe environment and help restore normal operations quickly and effectively.
Key Responsibilities
- Monitor real-time alerts.
- Manage access and security systems.
- Oversee building operations from the Facilities Command Center.
- Identify and respond to issues using video feeds and system data.
- Coordinate emergency responses for disruptions (e.g., natural disasters, power outages).
- Collaborate with internal teams and emergency services.
- Ensure a safe environment and restore normal operations.
Requirements & Tech Stack
- Relocation to the Madison, WI area (relocation assistance available).
- Openness to 2nd and 3rd shift, as well as weekend days.
- Eligible to work in the United States without visa sponsorship.
- COVID-19 vaccination.
Qualifications
- Strong situational awareness and decision-making skills.
- Excellent communication and coordination abilities.
- Ability to work in a high-pressure, real-time environment.
- Experience or interest in security operations, emergency response, or a related high-volume field.