Campus Command Center Operator
Epic
Aberdeen, SD3h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed
- Must know
- OperationsEHR / EMR
- Work
- On-site in Aberdeen
- Pay
- Not stated by the employer.
- Skill demand
- Operations70%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 1, 2026 · still open
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About the Role
As an Operations Center Technician, you will help maintain business continuity across Epic's global campuses by:
- Monitoring real-time alerts
- Managing access and security systems
- Overseeing building operations from our Facilities Command Center
You will identify and respond to issues using video feeds and system data, coordinating emergency responses when disruptions such as natural disasters or power outages occur. Working closely with internal teams and emergency services, you will ensure a safe environment and help restore normal operations quickly and effectively.
This position is based on our campus in Madison, WI, and requires relocation to the area. Relocation assistance is available.
Key Responsibilities
- Monitor real-time alerts.
- Manage access and security systems.
- Oversee building operations from the Facilities Command Center.
- Identify and respond to issues using video feeds and system data.
- Coordinate emergency responses during disruptions.
- Work closely with internal teams and emergency services.
- Ensure a safe environment and restore normal operations.
Requirements & Tech Stack
- Situational awareness
- Decision-making skills
- Communication abilities
- Coordination abilities
- Ability to work in a high-pressure, real-time environment.
- Openness to 2nd and 3rd shift, as well as weekend days.
- Relocation to the Madison, WI area.
Qualifications
- Experience or interest in security operations, emergency response, or a related high-volume field.
- Eligible to work in the United States without visa sponsorship.
- COVID-19 vaccination.