Tele Caller or Customer Care or Business Operation Support

About the Role

This role involves contacting potential candidates, explaining job opportunities, screening profiles, scheduling interviews, and coordinating with recruiters. The position requires excellent communication skills, follow-up abilities, and a candidate-centric approach.

Key Responsibilities

• Make outbound calls to candidates from internal databases, job portals, social media, and references.
• Inform candidates about suitable job opportunities and assess their interest.
• Explain job descriptions, company profiles, compensation structures, and career prospects.
• Build and maintain a strong candidate pipeline for current and future requirements.
• Conduct preliminary telephonic interviews to assess qualifications, experience, skills, salary expectations, and notice period.
• Verify candidate information and evaluate suitability for client requirements.
• Shortlist qualified candidates and coordinate with recruitment consultants.
• Schedule interviews between candidates and client companies.
• Share interview details and ensure candidate preparedness.
• Follow up with candidates before and after interviews.
• Coordinate interview feedback and communicate updates to candidates.
• Maintain regular follow-up with shortlisted candidates until joining.
• Track offer acceptance, documentation, and on-boarding status.
• Assist in reducing dropouts through continuous engagement and relationship management.
• Support recruiters in achieving placement targets.
• Update candidate records in Computer, Excel, etc.
• Maintain accurate call logs, interview schedules, and placement records.
• Generate daily and weekly activity reports.

Qualifications & Requirements

• Graduate in any discipline.
• Only FEMALE Candidates.
• Good coordination and follow-up skills.
• 1 to 5 years of experience in tele calling, recruitment, customer service, or tele sales.
• Freshers with strong communication skills are welcome.
• Good communication skills in English, Hindi, and regional languages.
• Basic knowledge of MS Office, email communication, and internet applications.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Strong communication and presentation skills.