PROCESS DELIVERY SPECIALIST-RISK & COMPLIANCE

About the Role

A career in IBM Consulting involves building long-term relationships and close collaboration with clients globally. In this role, you will work for IBM BPO, accelerating digital transformation using agile methodologies, process mining, and AI-powered workflows. You will work with visionaries across multiple industries to enhance the hybrid cloud and AI journey for innovative companies.

Key Responsibilities

• Engage in risk, compliance, and financial crimes projects to serve clients within the banking and finance industry, helping them meet and exceed regulatory expectations.
• Contribute to success in areas including BSA, anti-money laundering surveillance and reporting assistance, OFAC sanctions compliance, and other areas relevant to the current regulatory climate.
• Apply logic and strong reasoning skills to conduct research for case analysis.
• Use sound decision-making skills to make recommendations based on research results.
• Compose comprehensive supporting narratives.
• Interpret and apply project policies and procedures to direct work.
• Maintain high work product quality as outlined by project specifications.
• Ensure work adheres to defined engagement policies and procedures.
• Manage work efficiently to meet production goals and project deliverables.
• Contribute to developing individual and project goals and execute on tactical strategies for goal attainment.

Common Areas Of Involvement

• Office of Foreign Asset Controls (OFAC) Sanctions Screening
• Review sanctions screening alerts generated by client systems as possible OFAC matches.
• Compare customer profile and OFAC match profile details to identify mismatches.
• Utilize phonetics, spelling, and knowledge of short names/nicknames to support name mismatches.
• Utilize client-provided Politically Exposed Person (PEP) guidance for close family members to ensure alignment to client policy.
• Conduct online research to confirm or clarify mismatch or match data.
• Close mismatches or escalate possible true matches with notations on mismatches or matching data.
• Know Your Customer (KYC) Remediation – Consumer/Personal
• Review KYC alerts generated by client systems for new customer or ongoing KYC review/remediation.
• Review customer profile details and any KYC gaps.
• Review customer documentation for validity, completeness, and any required notary services.
• Update customer profile details with incoming data from documentation and KYC questionnaires.
• Currency Transaction Report (CTR) Review
• Pull, aggregate, and reconcile multiple transaction reports.
• Validate transactions are truly cash and not processed as cash by bank personnel.
• Determine daily cash aggregates per customer exceeding $10,000.
• Determine if CTRs were filed by bank personnel and file missing CTRs.
• Customer Due Diligence (CDD) Review
• Review customer KYC data, customer profile, account types, purpose of accounts, and expected use.
• Verify customer details such as address, SSN, DOB, and other relevant information.
• Verify supporting documentation for all profile information.
• Determine Source of Wealth and Source of Funds.
• Conduct risk assessment and risk rating based on the bank risk methodology.

Requirements & Tech Stack

• IBM Software
• Red Hat
• Microsoft Office products
• Experience with a variety of computer database and testing systems.

Qualifications

• Excellent writing, research, analytical, and critical thinking skills.
• Strong work ethic.
• Natural curiosity.
• Ability to judiciously analyze, assess, and write clearly and concisely.
• Flexibility to learn new skills.
• Ability to work within time constraints.
• Ability to meet uncompromising quality requirements and production expectations.
• Ability to work closely with others in a dynamic team environment.
• The ability to work independently, take initiative, and adapt to change.
• Ability to quickly understand and maintain current knowledge of banking regulations, concepts, and issues.
• Ability to quickly learn new applications and client systems to conduct research.
• Ability to exercise sound judgment and observe the highest degree of confidentiality.
• Adept at multi-tasking and meeting deadlines in a high-pressure environment.
• Results-oriented team player with strong initiative and flexibility.
• Strong analytical and problem-solving abilities.
• Superior writing skills with the ability to convey ideas clearly and succinctly.
• Exemplary customer service towards both internal and external parties.
• Exceptional research and processing skills with the ability to analyze large data sets, decipher higher risk attributes (transactional, geographical, product, customer type, etc.), and disposition appropriately.
• Demonstrate competency with computers.

Preferred Education: Master's Degree

Preferred Technical And Professional Experience: Undergraduate degree in Business Administration, accounting, finance, or other related discipline; or equivalent combination of education and experience that is required for the specific job level.