Customer Support Executive
TechXR Innovations Private Limited
Bhopal, Madhya Pradesh, IndiaFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers
- Must know
- Customer serviceLead generationOperations
- Work
- On-site in Bhopal
- Pay
- Not stated by the employer.
- Skill demand
- Customer service81%Operations13%Lead generation6%of 149 similar fresher jobs posted in India this week
- Listed
- 11 Nov 2026 · still open
Sign in free to see which of these skills your resume already shows.
About the Role
This role involves providing customer support through various communication channels.
Key Responsibilities
- Handle inbound and outbound customer calls.
- Respond to customer queries via calls, emails, chat, and WhatsApp.
- Assist customers with orders, deliveries, returns, refunds, replacements, and product-related concerns.
- Coordinate with Operations, Logistics, Inventory, Finance, and Tech teams for issue resolution.
- Handle customer escalations and ensure timely resolution.
- Conduct customer feedback and review calls for Amazon, Google Play Store, App Store, and other platforms.
- Support lead calling and product pitching to potential customers.
- Maintain customer records, follow-ups, and support trackers.
- Deliver excellent customer service through effective communication and problem-solving skills.
Requirements & Qualifications
- Graduate in any discipline.
- Minimum 6 months of Voice & Non-voice Support experience in a customer-centric environment.
- Strong verbal and written communication skills.
- Professional attitude and customer-centric approach.
- Punctual, disciplined, and committed to regular attendance.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Candidates currently pursuing studies or having upcoming examinations are not eligible.