Cash Office Associate

SpartanNash is a food solutions company that delivers the ingredients for a better life.

Position Summary

This role is responsible to perform all phases of the store's cash office operations in an accurate and efficient manner to ensure that the work shift contributes positively to the best interests of the store. Complete all other duties as assigned in a timely manner.

Key Responsibilities

• Observe strict confidentiality of all company records and financial information and safeguard against unauthorized access to such information at all times.
• Support front-end activities to help ensure cashiers follow store policies when handling transactions, including cash, checks, debit/credit/EBT cards, ID verification, over-rings, refunds, bottle returns, vendor coupons, gift cards, and lottery ticket sales.
• Follow all policies pertaining to the sale of alcoholic beverages, tobacco, pseudoephedrine, etc.
• Accurately operate cash register, display cost of customer purchase, make change, cash checks, and issue receipts.
• Accurately balancing cash and media to ledger and ensuring cash is controlled and safely deposited.
• Implement all related security and cash drawer accounting procedures.
• Keep management informed of problems with pricing, cash registers, scales, or other cash office issues.
• Maintain records on cash controls for internal audits.
• Follow all PPE and Safety Guidelines.
• Follow all Food Safety and Cleaning Expectations.
• Follow Guest Experience Guidelines.
• May be assigned tasks in other departments based on customer experience need.
• Additional responsibilities may be assigned as needed.

Requirements & Tech Stack

• High school graduate or equivalent (GED)
• Ability to read, write, comprehend, and interpret documents.
• Basic mathematical skills.
• Suggestive Selling/Knowledge of Products.
• Detail Oriented.
• Basic computer skills (email, spreadsheets, etc.).

Physical Requirements

• May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally.
• The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently.
• While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions.
• The noise level in the work environment is usually low to moderate.
• Travel requirements vary by assignment.