Banking sector

About the Role

This is a full-time, on-site banking role based in Ganganagar.

Key Responsibilities

• Assist customers with everyday banking transactions (e.g., account inquiries, deposits, withdrawals, fund transfers).
• Ensure accuracy and adherence to bank policies during transactions.
• Explain banking products and services to customers.
• Support credit and loan applications.
• Guide customers on insurance and other financial offerings.
• Maintain detailed records and handle documentation.
• Use banking systems to process requests securely.
• Collaborate with colleagues to resolve issues and meet service standards.
• Contribute to branch targets.

Requirements & Tech Stack

• Strong Finance skills, including basic accounting and understanding of banking products.
• Effective Communication skills, including clear verbal and written communication and the ability to explain financial information in simple terms.
• Solid Customer Service skills, including active listening, problem-solving, and a customer-focused approach.
• Knowledge of Credit-related processes, such as loan applications and credit assessment basics.
• Foundational Insurance knowledge.
• Attention to detail.
• Numerical aptitude.
• Proficiency with basic computer and banking software systems.
• Ability to work on-site in Ganganagar.
• Ability to collaborate within a team.
• Ability to follow regulatory and compliance guidelines.

Qualifications

• Diploma or degree in Finance, Commerce, Business, or a related field.
• Prior experience in banking or financial services.