HR and Operations Executive

About Pivut

Pivut is a leadership transformation and deep coaching company working with CXOs, senior leaders, and high-potential talent across India, APAC, and the Middle East. We power behaviour change, performance acceleration, and mindset shifts through coaching-led interventions. We are expanding and looking for a sharp, fast-execution-focused HR & Operations Executive to join our high-performance team.

Role Summary

You will be responsible for strategic and end-to-end ownership of leadership programs and coaching engagements, while also managing all HR functions across the employee lifecycle. This role requires strong operational leadership, people-first judgment, agility, and exceptional stakeholder communication, with the ability to independently drive high-impact initiatives across both operations and HR.

Key Responsibilities

Operations

• Lead and oversee operations across leadership development and executive coaching programs, ensuring alignment with business objectives.
• Act as the primary point of ownership for coordination with clients, coaches, internal teams, and external partners/vendors.
• Own program planning and execution, including timelines, deliverables, interdependencies, and risk mitigation to ensure consistent on-time and high-quality outcomes.
• Strategically manage scheduling and logistics for virtual and in-person sessions, workshops, reviews, and multi-stakeholder engagements.
• Design, maintain, and review trackers, dashboards, and project documentation, ensuring accuracy, insights, and data-driven decision-making.
• Drive closure and accountability by ensuring timely follow-ups on feedback, reports, outcomes, and action items across stakeholders.
• Contribute to advanced research, reporting, and content coordination, maintaining a quality-first and detail-oriented approach.
• Collaborate cross-functionally with marketing, finance, and administrative teams to support seamless program delivery and scalability.
• Ensure operational excellence, strong client experience, and continuous improvement across all programs and processes.

Human Resources

• Own end-to-end HR operations, including recruitment coordination, onboarding, employee engagement, performance management, and exit formalities.
• Manage the full hiring cycle: job postings, sourcing, screening, interview scheduling, offer rollouts, and joining formalities.
• Maintain accurate employee records, HR databases, ensuring confidentiality and compliance.
• Coordinate payroll inputs, attendance, leave management.
• Draft and manage HR documentation such as offer letters, appointment letters, contracts, policies, and employee communications.
• Ensure adherence to statutory compliances and labour regulations and keep HR policies updated.
• Drive employee engagement initiatives, team culture activities, and feedback mechanisms to build a high-performance, people-first workplace.
• Support performance review cycles, goal-setting, and learning and development initiatives for internal teams.
• Serve as the first point of contact for employee queries, grievances, and workplace concerns, handling them with discretion and empathy.
• Track and report key HR metrics such as attrition, hiring pipeline, headcount, and engagement to support leadership decision-making.

Requirements

• 0-2 years of progressive experience in HR, operations, project management, program management, or complex program coordination.
• Exceptional verbal and written communication skills, with proven confidence in client-facing and senior leadership interactions.
• Strong organizational, prioritization, and decision-making skills, with the ability to manage multiple high-stakes workstreams simultaneously.
• High level of ownership, accountability, and outcome-driven execution, with minimal oversight.
• Demonstrated ability to operate in fast-paced, high-autonomy environments, managing ambiguity effectively.
• Advanced proficiency in MS Office / Google Workspace, including trackers, reports, and presentations.
• Proven experience in vendor and partner management, including coordination, performance tracking, and issue resolution.
• Working knowledge of HR processes, recruitment, onboarding, and Indian labour laws and statutory compliance.
• Comfort working closely with founders and senior leaders, handling high-impact, high-responsibility initiatives and sensitive employee information with discretion and professionalism.
• Working knowledge of finance and accounting concepts is a plus.

Qualifications

• Bachelor's degree (BMS/BBA/BA/B.Com/MBA in HR preferred, but flexible based on demonstrated experience and skills).
• Prior experience in HR is preferred.
• Prior experience in consulting, corporate training, leadership development, coaching, or L&D environments is a strong advantage.