hiring For UK banking process sal upto 6lpa

Rivera Manpower Services

Bengaluru0–3 yrs49m agovia Naukri

About the Role

  • Opportunity to build a rewarding career in an International banking semivoice Process with leading multinational companies.
  • This is a great opportunity for individuals who have excellent communication skills and a passion for customer interaction to start or grow their career in a dynamic, fast-paced, and professional environment.

Job Details

  • Process: International Banking semivoice Support
  • Salary: Up to 6 LPA (Based on current CTC and relevant experience)
  • Work Shifts: UK shifts (Night/Rotational Shifts)

Key Responsibilities

  • Handle inbound and outbound international calls in a professional manner.
  • Resolve customer queries, complaints, or issues efficiently and accurately.
  • Maintain detailed documentation of customer interactions in system records.
  • Adhere to process workflows, compliance standards, and quality benchmarks.
  • Collaborate with internal teams for escalations or issue resolution where required.
  • Meet performance targets related to call quality, resolution rate, and customer satisfaction.
  • Deliver outstanding service experiences across global markets.

Requirements & Tech Stack

  • Excellent verbal communication skills in English.
  • Willingness to work in night shifts and rotational offs.
  • Good typing speed and listening skills.

Qualifications

  • Grads / Undergrads.
  • Experienced candidates with experience in international voice process are mandatory.
  • Candidates with 0-5 years of experience can apply.
  • Must be open to work in rotational shifts/night shifts.

Role Highlights

  • Opportunity to work with leading global clients.
  • Develop and enhance communication, problem-solving, and service delivery skills.
  • Exposure to US, UK Shifts.
  • Fast-paced and growth-oriented work culture.
  • Extensive training and support provided for freshers.

Perks & Benefits

  • Cab Facility (As per shift & company policy)
  • UK shifts
  • Performance Incentives
  • Night Shift Allowance
  • Great work culture & career growth

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