Admission councellor

About the Role

Finedge Training Institute (A Unit of FinCareer Edtech Technologies Private Limited) is seeking an Admission Counsellor for a full-time, on-site position in Bengaluru. This role involves guiding prospective students through the admission process, responding to inquiries, conducting counseling sessions, and explaining course offerings and career pathways within the BFSI sector.

Key Responsibilities

• Guide prospective students through the admission process.
• Respond to inquiries from potential students.
• Conduct counseling sessions.
• Explain course offerings and career pathways in the BFSI sector.
• Manage leads generated through various channels.
• Follow up with potential applicants.
• Maintain accurate records of interactions and admission status.
• Collaborate with training and marketing teams to support outreach activities.
• Participate in events.
• Provide feedback on student needs and market trends.
• Ensure a positive experience for applicants.
• Support enrollment targets.
• Represent the institute’s values and commitment to career-focused education.

Requirements & Tech Stack

• Ability to work on-site in Bengaluru.
• Ability to manage multiple inquiries simultaneously.
• Use of basic computer applications.
• Use of CRM or admission management tools.

Qualifications

• Strong Interpersonal Communication and general Communication skills.
• Customer Service skills.
• Sales skills.
• Education-related skills and interest in training or academic environments.
• Ability to understand and explain BFSI-focused programs.
• Bachelor’s degree in any discipline, preferably in business, commerce, or education-related fields.
• Prior experience in admissions, counseling, inside sales, or student support roles in training institutes or educational organizations is an advantage.
• Strong organizational skills.
• Attention to detail.
• Professional, ethical approach to student guidance and data handling.