Customer Support Executive
SaveSage
Gurugram, Haryana, IndiaFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year · Bachelor's degree
- Must know
- OnboardingTroubleshootingCustomer service
- Work
- On-site in Gurugram
- Pay
- Not stated by the employer.
- Skill demand
- Customer service83%Troubleshooting11%Onboarding7%of 149 similar fresher jobs posted in India this week
- Listed
- 6 Nov 2026 · still open
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About SaveSage
SaveSage is a fintech platform that helps users make smarter credit card decisions, optimise rewards, and maximise their credit card benefits.
Key Responsibilities
- Handle customer queries and complaints via calls, emails, and chat.
- Assist users with app navigation, onboarding, and feature-related issues.
- Troubleshoot issues related to credit card tracking, transactions, and reward points.
- Coordinate with Product and Tech teams to resolve complex issues.
- Maintain records of customer queries, feedback, and resolutions.
- Follow up with users to ensure timely resolution and customer satisfaction.
- Identify recurring issues and share feedback to improve the user experience.
Requirements & Tech Stack
- 0–1 years of experience in customer support.
- Freshers can apply.
- Immediate joiners are preferred.
Qualifications
- Bachelor's degree in any discipline.
- Excellent verbal and written communication skills.
- Strong problem-solving and interpersonal skills.
- Customer-first attitude with attention to detail.
- Basic knowledge of banking, fintech, or credit cards is an added advantage.