Associate Informatics Technical Specialist

About the Role

A technical expert focused on end-to-end delivery of the AlinIQ Digital Health applications. This is a client-facing role requiring excellent communication, critical thinking, and soft skills to ensure high client satisfaction.

• This is a remote position.
• Qualified candidates must currently live in the Boston area.
• Qualified candidates must currently live in the territory, preferably near a major airport.
• Must be able to travel up to 75%.
• Must have a Valid Driver’s License.

Key Responsibilities

• Execute assigned tasks satisfactorily with a high degree of commitment and quality, independently.
• Train customers in a peer-to-peer approach and convey best practices.

Requirements & Tech Stack

• Computer Science, Information Systems, Biomedical Engineering, Medical Informatics, or Hospital Informatics or related disciplines.
• Technical proficiency with general business applications such as MS Office, MS Project/Smartsheet.
• Understanding of database applications and their use in business applications.

Qualifications

• 0 to 1 years of experience preferred installing, configuring, and/or maintaining informatics applications.
• Or relevant comparable experience (e.g., lab technician with experience in operating analytical equipment, performing sample registration, releasing patient sample results, and handling laboratory information systems).
• Analytical mindset to understand processes and identify areas for improvement.
• Strong verbal and written communication skills with excellent customer-facing capabilities.
• Attention to detail and a concern for quality.
• Able to innovate and willing to bring ideas forward, escalate issues and risks in a positive way.