ACCOUNT MANAGER

About the Role

At Keith Strain State Farm, our mission is helping individuals and families protect what matters most while preparing for their future. We are seeking an Account Manager to join our growing team. No insurance experience is required. We provide paid training, licensing assistance, and ongoing development for individuals who are motivated, coachable, and enjoy helping people. This position offers the opportunity to build long-term relationships with customers, develop professional skills, and grow within a successful local business.

Compensation

• $45,000 - $65,000+ annually (Base Salary + Bonus Opportunities)

Key Responsibilities

• Build and maintain relationships with new and existing customers
• Conduct policy reviews and identify customer needs
• Assist customers with auto, home, life, and health insurance products
• Generate quotes and explain coverage options
• Follow up on leads and customer inquiries
• Assist customers with policy changes and service requests
• Schedule and conduct customer review appointments
• Work toward individual and agency production goals
• Participate in training, coaching, and professional development opportunities

Requirements & Tech Stack

• Strong communication and interpersonal skills
• Positive attitude and willingness to learn
• Ability to build trust and relationships with customers
• Organized and detail-oriented
• Comfortable working in a goal-oriented environment
• Professional appearance and demeanor
• Basic computer skills
• Ability to obtain Pennsylvania insurance licensing (licensing assistance provided)

Preferred Experience (Not Required)

• Customer service
• Retail sales
• Banking
• Hospitality
• Restaurant management
• Call center experience
• Business development

Benefits

• Health Insurance Stipend
• Simple IRA with Company Match
• Paid Time Off
• Paid Licensing and Training
• Bonus Opportunities
• Career Advancement Opportunities
• Monday-Friday Schedule
• Supportive Team Environment