Associate, Service
GLG
Austin, TX0–3 yrs3h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 3 years · Bachelor's degree
- Must know
- ExcelCustomer serviceRecruitingStakeholder managementProject managementAccount management
- Work
- On-site in Austin
- Pay
- Not stated by the employer.
- Skill demand
- Excel33%Customer service27%Stakeholder management16%Recruiting4%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 5, 2026 · still open
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About the Role
GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals to connect them to the insight they need. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit. You will grow and hone skills in project delivery, client relationship-building, and expert engagement.
Key Responsibilities
- Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions.
- Owning client projects from start to finish, including scoping, searching for/recruiting experts, and delivering high-quality outcomes.
- Collaborating with colleagues, managers, and internal stakeholders to maximize commercial outcomes, grow revenue, and ensure retention of existing accounts.
- Upholding GLG’s compliance framework and embracing company values.
Opportunities
- Excel in a fast-paced, demanding, and highly collaborative environment.
- Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management.
- Cultivate account management and commercial skills through direct client relationship building and responsive service.
- Become a people manager and lead future Associates.
Requirements & Tech Stack
- Bachelor's degree (required) or higher.
- 0-3 years of work experience in client-facing, sales, or account management roles.
- Demonstrated critical thinking and creative problem-solving skills.
- Excellent communication and interpersonal skills, including comfort with phone-based outreach.
- Ability to work independently and collaboratively in an ever-changing and fast-paced environment.
- Receptive to close coaching and feedback.
- Ability to multitask and prioritize effectively with attention to detail.
- Hustle and tenacity that drives you to go above and beyond to delight clients.
- Appreciation for data and understanding the numbers.
- Willingness to work flexible and extended hours based on client needs.