Digital Content Intern

American Friends Service Committee

About the Role

• Temporary, part-time (20 hours/week) for 8 months.
• Hybrid in Philadelphia, PA, or remote considered.
• Reports to the Director of Online Engagement.

Key Responsibilities

• Assist in planning, creating, and posting digital content across platforms including social media, web pages, emails, donation pages, and sign-up forms.
• Learn to plan and implement digital content strategies that align with multi-platform marketing plans.
• Gain experience in multidisciplinary teams, content planning, and digital fundraising.
• Assist the Social Media Manager in monitoring, posting, and scheduling content to social media channels.
• Research and draft social media posts aligned with AFSC’s issue areas and brand guide.
• Review and optimize content on afsc.org for social media sharing; assist in updating and posting content.
• Assist with Constituent Relationship Management (CRM) maintenance, report creation, and producing emails and advocacy alerts.
• Upload photo sets into Photobase; find photo options for outreach and assist with photo editing.
• Support editing and proofreading communications across various platforms.
• Assist with reporting and data analytics to track communication effectiveness.
• Other duties and projects as assigned.

Requirements & Tech Stack

• Minimum one year of experience with Canva, editing tools in social media, and/or creating graphics for digital platforms.
• Familiarity with standard Microsoft Office, including Excel.
• Experience with CRMs preferred.
• Excellent writing, editing, and proofreading skills.
• Familiarity with best practices for writing for the web desirable.
• Ability to work evenings and/or weekends, and to travel as required.
• Ability to work effectively independently and within a team.
• Ability to work under tight time constraints in a high-volume environment with multiple priorities.
• Demonstrated ability to work and communicate with diverse staff.

Qualifications

• High School Diploma or related field required.
• Current enrollment in a college degree program preferred.
• Respect for Quaker values and testimonies.
• Knowledgeable and supportive of the principles and philosophy of the American Friends Service Committee, including non-violence and the belief in the intrinsic worth of every individual.
• Respect for and sensitivity to cultural, ethnic, racial, gender, religious diversity, and familiarity with non-violent approaches to problem-solving.
• Ability to organize, plan ahead, prioritize multiple tasks, and meet deadlines.
• Demonstrated dedication to the principles of fairness, equity, and inclusion regarding race, class, nationality, religion, age, gender, sexual orientation, and disabilities.