Project Associate (Marketing)

Key Responsibilities

• Provide project management of Vendor Onboarding and renewals with Operations, legal and security requirements.
• Provide guidance to business teams relating to contract generation.
• Act as a traffic manager to create, prepare, review contract timelines and status reports.
• Develop and manage a roadmap of operational process initiatives and help to prioritize needs.
• Develop process documentation, instructions, and training materials.
• Facilitate change management for process updates.
• Management of ShareX site for organizing internal documents and reports for the operations department for consistency, compliance, and audit assurance across the marketing base.
• Management and creation of reporting from Workfront and other platforms as needed.
• Identification and resolution of quality control issues in workflows, system data management, and functionality.
• Act as a trusted escalation point with the broader Marketing team on workflows and systems.
• Other duties and responsibilities as assigned.

Requirements & Tech Stack

• Exceptional project management skills.
• Strong attention to detail.
• Effective communication and interpersonal skills to collaborate with stakeholders at all levels of the organization.
• Strong listening and comprehension skills, as well as the ability to develop and clearly articulate a perspective.
• Highly developed sense of accountability and follow-through.
• Ability to effectively prioritize multiple tasks, projects, and goals.
• Experience in the area of marketing and advertising is beneficial; creative agency experience is preferred.
• Strong PC skills with proficiency in Excel and Word.
• Experience in other Microsoft Office applications.
• Familiarity with Smartsheet, Tableau, One Drive, and Sharepoint.

Qualifications

• Employees at all levels are expected to:
• Understand and use Operating Principles as guidelines.
• Own the customer experience, putting customers first and providing seamless digital options.
• Be enthusiastic learners and advocates of game-changing technology, products, and services, especially digital tools and experiences.
• Work together and be open to new ideas to achieve significant outcomes.
• Participate in the Net Promoter System by joining huddles, making call backs, and elevating opportunities to improve customer experience.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Act with integrity for each other, customers, investors, and communities.