Grocery Team Member

About the Role

This is a part-time, seasonal Grocery Team Member position supporting stocking, inventory, floor service, and customer service.

Key Responsibilities

• Provides support as a member of the Grocery team, including receiving and preparing product, maintaining the grocery floor and displays, and selling product.
• Performs all functions related to breaking down deliveries and stocking shelves.
• Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating, and removing out-of-date products.
• Stocks and cleans grocery shelves, bulk bins, frozen and dairy cases.
• Monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisor.
• Maintains back stock in good order.
• Assists with the sampling program, keeping sample areas full, clean, and appealing.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Assists with periodic inventory checks.
• Provides excellent customer service, addressing customer needs in a timely and effective manner and modeling suggestive selling techniques.
• Answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working and shopping environment; maintains equipment in accordance with cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned.
• Ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.
• Strives to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.

Requirements & Tech Stack

• Ability to sell proactively.
• Ability to learn basic knowledge of all products carried in the department.
• Ability to visually examine products for quality and freshness.
• Proactively reads labels and familiarizes oneself with various products.
• Ability to perform simple math (addition, subtraction, multiplication, and division).
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.
• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Qualifications

• No prior retail experience required.
• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Requires bending, twisting, squatting, and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in a wet and cold environment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.

Experience

• No prior retail experience required.

Physical Requirements/Working Conditions

• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in a wet and cold environment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Compensation & Benefits

• Wage range: $20.75-$29.73 Hourly, commensurate with experience.
• Whole Benefits offered, including eligibility for:
• Store discount
• Paid time off
• Financial wellness
• Health & wellness support programs
• Other Team Member perks
• Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).
• New entry-level Team Members who successfully complete their first 90-days of employment and remain actively employed may be eligible for a base rate increase after their 90-day anniversary.