Process Specialist, CT, Control Tower
Amazon
Hyderabad, Telangana, IndiaFresher18h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers · Bachelor's degree
- Must know
- ExcelMicrosoft OfficeData analysisOperationsStatistics
- Nice to have
- SQL
- Work
- On-site in Hyderabad
- Pay
- Not stated by the employer.
- Skill demand
- Operations43%Microsoft Office18%Excel14%Data analysis7%of 100 similar fresher jobs posted in India this week
- Listed
- 4 Nov 2026 · still open
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About the Role
The Network Flow Control Tower is the central control center for Amazon's European Transportation Middle Mile network, managing both domestic and inter-country transportation movements. The Control Tower Team is responsible for managing sort center capacities, virtual capacities, tracking inbound flows, and reacting to network disruptions.
Key Responsibilities
- Understand and analyze data to identify trends and make decisions that impact customer experience and business continuity.
- Report and analyze data using various tools, portals, and reports, employing a solution-driven approach.
- Utilize advanced computer literacy, including Excel, PowerPoint, Outlook, and Word.
- Perform data analysis using Data-warehouse analysis.
- Systematically escalate problems and variances to relevant owners and teams, following through on resolutions.
- Define business and functional requirements for technology teams developing and enhancing software systems and tools used by flow execution.
- Communicate with external customers.
- Provide real-time customer experience by working in a 24x7 operating environment.
Requirements & Tech Stack
- Understanding of analytical simulations and assessments.
- Ability to quickly understand the business impact of trends and make data-driven decisions.
- Reporting and analysis through tools, portals, and reports.
- Solution-driven approach to systems and processes.
- Advanced computer literacy (Excel, PowerPoint, Outlook, Word).
- Data-warehouse analysis.
- Experience with SQL is a plus but will be developed over time for fundamentally strong analytical candidates.
- Development and understanding of performance metrics to drive business results.
- Ability to communicate clearly in written and oral form.
- Basic understanding of Logistics.
Qualifications
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, or statistics.
- Experience with SQL.
- Experience with Excel.