Associate Leave of Absence Analyst
TriNet
Atlanta, GA0–2 yrs1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 2 years
- Must know
- SalesforceExcelMicrosoft OfficeCustomer service
- Work
- On-site in Atlanta
- Pay
- $24.81–$37.21 an hour
- Skill demand
- Excel59%Microsoft Office31%Customer service17%Salesforce2%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 12, 2026 · still open
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About the Role
The Associate Leave of Absence Analyst provides LOA expertise and administration of LOA requests to TriNet customers, WSEs, and internal TriNet teams. They collaborate with internal teams to assess LOA inquiries, research, perform root cause analysis, and determine resolutions for the best outcome for both TriNet and the customer.
Key Responsibilities
- Assists internal and external clients and worksite employees with general LOA inquiries via phone, chat, email, or case, regarding LOA lifecycle, regulatory and compliance, and navigation to available resources.
- Performs initial research for cases, documents appropriately, and resolves low to mid-level complexity daily tasks, escalating to other internal expertise as appropriate.
- Performs administrative tasks including but not limited to routing of Salesforce items.
- Performs other duties as assigned.
- Complies with all policies and standards.
Requirements & Tech Stack
- Intermediate knowledge of Microsoft Office Suite products including but not limited to Outlook, MS Word, and MS Excel (Intermediate proficiency).
- Ability to communicate effectively; both written and verbal (Intermediate proficiency).
- Ability to de-escalate and problem-solve (Intermediate proficiency).
- Analytical skills and attention to detail (Intermediate proficiency).
- Conceptual and critical thinking skills (Intermediate proficiency).
- Strong interpersonal skills and customer service skills (Intermediate proficiency).
- Good organizational and time management skills (Intermediate proficiency).
- Strong active listening skills (Intermediate proficiency).
- Salesforce
Qualifications
- General education, vocational training, and/or on-the-job training preferred.
- Certified Leave Management Specialist (CLMS) certification preferred.
- Typically < 2 years general LOA knowledge.
Minimal travel required.
Work environment: Clean, pleasant, and comfortable office or home setting.
Preferred location: Atlanta, GA.
Salary range for Atlanta: $24.81 to $37.21 per hour.