Customer Support Associate
Codingal
Bengaluru, Karnataka, India0–2 yrs1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 2 years · Bachelor's degree
- Must know
- Customer service
- Work
- On-site in Bengaluru
- Pay
- Not stated by the employer.
- Skill demand
- Customer service67%of 139 similar fresher jobs posted in India this week
- Listed
- 9 Nov 2026 · still open
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About the Role
Codingal is seeking a Customer Support Associate to join their passionate team. This role involves providing exceptional customer experiences and technical support, primarily for parents and teachers, in an in-person capacity at their HSR Layout, Bangalore office.
Key Responsibilities
- Provide an exceptional experience to customers.
- Provide technical support to Parents and Teachers.
- Provide chat, Email, and call support to customers.
- Handle escalation tickets.
- Schedule, reschedule, and manage student classes.
- Act as a relationship expert to ensure customer retention and satisfaction.
Requirements & Tech Stack
- Prior Customer Service experience.
- Fluency in English communication.
- Availability to work from the office.
- Ability to work a Night Shift.
- Week off: Any one day between Monday to Friday.
Qualifications
- Bachelor’s degree.
Salary: Upto 4.5 LPA Depending on experience