CLIN RSCH CRD AST

About the Role

The Department of Otolaryngology - Head & Neck Surgery is recruiting an Assistant Clinical Research Coordinator (ACRC) for the Childern's Communication Center (CCC). Under the supervision of a Clinical Research Supervisor, the incumbent will perform entry-level duties related to the support and coordination of clinical research and outreach activities. This role may involve training and development to advance for journey-level work.

Key Responsibilities

• Assistance with coordination and in-person participation in on-site and off-site CCC clinical research and outreach activities.
• Database management and data entry while maintaining data quality.
• Review of medical charts and electronic records to extract medical information and other data for use in studies.
• Help with the recruitment, enrollment, registration, scheduling, and retention of study participants.
• Assistance to research personnel to keep patients on study schedules.
• Administrative support for research study activity (including working with the UCSF Committee for Human Research and other regulatory agencies).
• Performance of other duties as assigned.

Requirements & Tech Stack

• Computer experience: Microsoft applications, FileMaker Pro, RECap, video and photo editing software.
• Demonstrate attention to detail, complete projects on time, prioritize multiple tasks to meet deadlines, collaborate effectively with team members, adapt to changing priorities, and communicate clearly.
• Experience with electronic medical records.
• Experience with RECap database structure, maintenance, management and/or creation.
• Experience applying the following regulations and guidelines:
• Good Clinical Practice Guidelines
• Health Information and Accountability Act (HIPAA)
• The Protection of Human Research Subjects
• CHR regulations for recruitment and consent of research subjects
• Effective Cash Handling Procedures
• Environmental Health and Safety Training
• Fire Safety Training

Qualifications

• HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities; and/or equivalent experience/training.
• 1-3 years of experience working with children ages 0-18 years in a classroom or clinical setting.
• At least 1 year of experience working with deaf/hard-of-hearing children and their families.
• Proficiency in a second language (Spanish or Cantonese).
• Fluency in the usage of Committee of Human Research (CHR) online iMEDris system for submission, renewal, and modification of protocols.
• Understanding the patient population to create rapport and a relationship while also giving insight into what is realistic and appropriate for patient participation.
• Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPAA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.).
• Knowledge of medical terminology, research policies and guidelines.
• Knowledge of database building/analysis, and data management within some of the following: Access, Stata, SASS/SPSS, and Teleform programming platforms.
• Prior experience as a teacher of children with special needs.