Process Associate

Location: Noida (Work from office)

Shift: 6:00 AM (ANZ) start time

Key Responsibilities

• Support and execute key procurement workflows.
• Manage requisition-to-purchase order activities.
• Perform procurement compliance checks.
• Coordinate with stakeholders for required approvals.
• Support supplier onboarding and query resolution processes.
• Manage all activities related to P&O.
• Receipt and verification of Purchase Requisitions from Requestors.
• Purchase order preparation, issuance, and follow-up with suppliers for accurate and on-time delivery.
• Solve claims and queries from requesters and suppliers.
• Create and maintain supplier catalogs and their contents.
• Maintain contract templates and manage the contract approval flow of executed sourcing activities.
• Manage the SKU master data, including creation, modification, and compliance.
• Review and validate SKU creation requests for completeness, accuracy, and adherence to defined master-data standards.
• Perform duplicate SKU checks and ensure adherence to SKU numbering, naming, and classification standards.
• Review supplier onboarding requests for completeness, accuracy, and compliance.
• Support supplier registration through supplier portals, ERP systems, and other onboarding platforms.
• Perform validation of supplier master information and supporting documentation before supplier creation.
• Conduct duplicate supplier checks and coordinate resolution of potential duplicate records.
• Track supplier onboarding requests through approval workflows and follow up with internal stakeholders and suppliers on pending actions.
• Create or support the creation of supplier master records in ERP / procurement systems after required approvals.
• Create and execute reports (standard and ad hoc).
• Extract information from various databases and build desired reports.
• Daily communication/interaction via email/phone with buyers, requesters, and suppliers.
• Helpdesk Support - Collect, record systems/operational issues, and maintain a log of helpdesk queries.
• Develop/Maintain Templates & Data library in collaboration with the customer.
• Provide continuous improvement in processes using LEAN methods.

Requirements & Tech Stack

• Hands-on exposure to purchase requisition validation.
• Hands-on exposure to purchase order creation.
• Hands-on exposure to supplier communication.
• Hands-on exposure to procurement systems.
• Good knowledge in MS Office.
• Ability to solve problems by interacting with different stakeholders.
• Working knowledge of systems including proficiency in Oracle, SAP, Coupa, and related Finance and Procurement applications will be an added advantage.
• Excellent communication skills for communicating with suppliers globally.

Qualifications

• College / University Graduate or Equivalent with proven experience in procurement operations.
• 0-1 years of prior work experience, preferably in Procurement or Sourcing within the healthcare industry.