Linkage to Care Specialist

About the Role

The Linkage to Care Specialist is a critical role within the AIDS Healthcare Foundation (AHF), contributing to the organization's mission by serving as a friendly and helpful resource to clients and community partners. This position plays an important role in the continuum of HIV care by bridging testing with medical care and other services.

Key Responsibilities

• Act as a resource to clients and community partners.
• Answer questions regarding living with HIV and disclosure of status.
• Facilitate entrance into medical care.
• Accompany clients to their first few appointments.
• Make referrals to complementary services.
• Offer HIV testing to partners and friends.
• Enhance the reputation of AHF by linking individuals to care.
• Provide compassionate and non-judgmental customer service.
• Support individuals at a critical and potentially overwhelming moment.
• Build and foster relationships with community organizations that offer support services.
• Build and foster relationships with groups whose clients would benefit from AHF services.
• Be a passionate advocate for AHF's top initiatives.
• Ensure AHF Core Values and Mission stay top of mind in all actions.
• Work as part of a close-knit team.
• Guide clients through next steps immediately after a reactive HIV result.
• Help clients prepare for and get oriented to their engagement in care, regardless of insurance status.
• Assist clients through their HIV diagnosis and empower them to be proactive in taking care of themselves and protecting others.

Requirements & Tech Stack

• None explicitly stated.

Qualifications

• None explicitly stated.