Business Operations Associate

About the Role

Vcraft is seeking a smart, organized, proactive, and tech-savvy Business Operations Associate to manage and streamline day-to-day backend operations. This role is ideal for a fresher looking to gain hands-on experience in business operations, administration, coordination, and digital productivity.

Key Responsibilities

• Backend Operations & Documentation
• Create, maintain, and update Excel and Google Sheets.
• Prepare daily reports, trackers, and operational records.
• Maintain staff attendance, performance, and task log files.
• Maintain student records, databases, and tracking sheets.
• Organize documents, files, and other operational data.
• Team Coordination & Management
• Coordinate with different staff members and departments.
• Follow up on assigned tasks and ensure timely completion.
• Schedule meetings and create Google Meet / Zoom links.
• Maintain meeting schedules, minutes, and follow-up records.
• Ensure smooth communication between different teams.
• Administrative & Operational Support
• Handle routine administrative and backend tasks.
• Manage calendars, schedules, and daily task lists.
• Assist in organizing webinars, online sessions, and internal meetings.
• Ensure important operational activities are completed on time.
• Social Media & Basic Graphic Designing
• Create basic Instagram stories and social media creatives.
• Assist in preparing posters, announcements, and promotional creatives.
• Use Canva and other basic graphic designing tools.
• Support the team with regular digital content requirements.
• AI Tools & Digital Productivity
• Use AI tools such as ChatGPT, Gemini, and other productivity tools effectively.
• Leverage AI for documentation, content creation, Excel assistance, and research.
• Identify opportunities to automate repetitive tasks using AI tools.
• Learn and implement new digital tools to improve operational efficiency.

Requirements & Tech Stack

• Good knowledge of MS Excel and Google Sheets.
• Familiarity with Google Workspace.
• Basic knowledge of Canva or graphic designing.
• Comfortable using AI tools such as ChatGPT and Gemini.

Qualifications

• Graduates from any stream are welcome.
• Candidates with an interest in administration, business operations, and digital tools are preferred.
• Candidates who are quick learners, responsible, and well-organized will be a great fit.