Customer Service Representative
Opus
Baltimore, MDFresher4m agovia LinkedIn
Posted 15 Nov 2026, 06:52 ET
This job at a glance
- Who can apply
- New grads, no experience needed
- Must know
- Customer service
- Work
- On-site in Baltimore
- Pay
- Not stated by the employer.
- Skill demand
- Customer service95%of 142 similar entry-level jobs posted in the US this week
- Listed
- Nov 15, 2026 · still open
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Company: Opus
Location: Baltimore, MD
Job Type: Full Time/Non-Exempt
Pay Rate: $16.50/hr
About the Role
Opus Inspection is seeking a passionate Customer Service Representative to assist motorists in understanding their emission testing results and navigating related processes.
Key Responsibilities
- Explain emissions testing results to motorists.
- Assist customers in understanding actions required when a vehicle fails an emission test.
- Guide motorists through the waiver process and extension requests.
- Review waiver and extension forms for compliance with MVA standards, and grant or deny requests based on state regulations.
- Perform emission tests as needed.
- Maintain a clean and professional station environment.
- Perform other duties as assigned.
Requirements & Tech Stack
- Basic understanding of vehicle emissions testing is implied by the role.
Qualifications
- Customer service experience.
- Ability to explain technical information clearly.
- Attention to detail for reviewing forms.
- Ability to follow state regulations.
Benefits
- Full benefits package including medical, dental, vision, disability, life insurance, and voluntary benefits.
- 401k with a company match.