Insurance Claims Junior Associate
WTW Global Delivery And Solutions
Hybrid - Mumbai(Thane West)Fresher1h agovia Naukri
This job at a glance
- Who can apply
- Freshers · B.Com or Any graduate
- Must know
- Stakeholder managementCybersecurityCustomer serviceExcelMicrosoft Office
- Work
- Hybrid in Hybrid - Mumbai(Thane West)
- Pay
- Not stated by the employer.
- Skill demand
- Excel27%Customer service23%Stakeholder management15%Cybersecurity1%of 97 similar fresher jobs posted in India this week
- Listed
- 4 Nov 2026 · still open
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Job Title
Insurance Claims (Great Britain) - Junior Associate
About the Role
Great Britain Claims, a line of business within the Corporate Risk and Broking segments, operates to deliver the best client outcomes by fully integrating and mobilizing Willis Towers Watson's relationships with their clients, third parties, and insurers/reinsurers, and providing specialist expertise throughout the client experience.
Key Responsibilities
- Adopt and adhere to all Willis Towers Watson values without compromise.
- Deliver on performance standards:
- Productivity to be maintained at 100%.
- Quality standards to be maintained in excess of 99.5%.
- Deliver all standard units of production within the stipulated timelines.
- Responsible for managing assigned portfolios.
- To flag immediately with the Line Manager if any concerns or issues on the account.
- To develop effective relationships with stakeholders (Internal and external).
- Maintain data security standards as defined within the Information Security policy.
- Flexible, able to shift priorities to accommodate changing business demands.
- Adapt to flexible shift rotation policy (Weekly/Bi-weekly) as per business demands.
- Develop a sound understanding of the business process.
- Ensure adherence to compliance and operate within the guidelines of internal and external regulators.
- Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues, and the business interests of the company.
Services include
- Claims and Settlement Notification System set-up.
- Correspondence with external parties via email/calls.
- Renewal Stats creation.
- Managing queries.
- Client Service Documentation and evidencing.
- Managing financials (Debts, Refunds etc.).
Requirements & Tech Stack
- Basic knowledge of Microsoft Office, particularly Word & Excel.
Qualifications
- Any Graduate (BA, BCom).
- No gap in education.
Skills
- Good verbal and written communication skills.
- Attention to detail is vital.
- Logical thinking is a must.
- Ability to learn new processes and systems, and adapt to changes.
- Ability to seek out and learn from unfamiliar situations/experiences.
- Ability to prioritize and organize tasks, work within stiff timelines.
- Ability to work independently and as part of a team.
Additional Information
- Location: Thane.
- Work Mode: Hybrid (work from office during training).
- Shift Timings: Day rotational shifts - 6:30 AM to 3:30 PM & 1:30 PM to 10:30 PM.
- Immediate joiners only.