Lab Assistant (Lab Customer Service)
Henry Ford Health
Detroit, MI2h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed
- Must know
- Customer serviceOperationsMicrosoft Office
- Nice to have
- Medical terminology
- Work
- On-site in Detroit
- Pay
- Not stated by the employer.
- Skill demand
- Customer service94%Microsoft Office24%Operations23%Medical terminology1%of 150 similar entry-level jobs posted in the US this week
- Listed
- Nov 12, 2026 · still open
Sign in free to see which of these skills your resume already shows.
About the Role
Henry Ford Health is seeking a Lab Assistant to support lab operations and provide customer service.
Key Responsibilities
- Process orders, track specimens, and manage materials.
- Operate laboratory equipment, including automation systems.
- Handle specimen and material pick-up, transportation, and receipt.
- Interact with patients, lab staff, and caregivers.
- Execute established procedures under supervision.
Requirements & Tech Stack
- High school graduate or equivalent.
- Strong computer skills; Microsoft Office Suite or similar software.
- Ability to follow written and verbal instructions.
- Demonstrate exceptional customer service skills.
Qualifications
- Experience in a medical setting, hospital or clinic laboratory preferred.
- Familiarity with medical terminology and human anatomy preferred.
- College-level coursework in science preferred.