Service Assistant

About the Role

The Service Assistant position works with other members of the service team to ensure the day-to-day operation runs smoothly. This position requires the ability to handle a rapidly changing workload and prioritize accordingly. This is an excellent opportunity to gain experience, learn, and develop your career within the automotive industry.

Key Responsibilities

• Provides a world-class customer experience to all Lucid clients, both internal and external.
• Vehicle drives include dropping off or picking up customer vehicles and/or loaners, runs to the Bodyshop, test charging at Electrify America charge stations, among others.
• Arranging Lyft rides for internal vehicle moves per request.
• Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle hand-over. When needed, help with check-in process.
• Assist technicians with basic repairs in the shop.
• Other duties as assigned including but not limited to moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed.

Requirements & Tech Stack

• Full-time, including weekends or extended hours during busy periods.

Qualifications

• 18 years of age or older.
• Basic automotive knowledge.
• Willingness to obtain forklift certification post hire.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask.
• Ability to stand and walk for extended periods of time.
• Willingness to complete Lucid provided CPR training post hire.
• Valid driver’s license with no suspensions within the past year.
• Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire.