Clinic Care Associate (BSC, GNM)

About Hoola Health

Hoola Health (formerly BabyMD) aims to provide a supportive system for parents by offering a better way to navigate pediatric care. The company operates a growing network of neighborhood clinics providing a range of services from consultations and vaccinations to developmental assessments and therapy, open 7 days a week.

Job Description: Clinic Care Associate (BSC, GNM)

Key Responsibilities

• Conduct vital checks and document before doctor consultations.
• Assist in administering vaccines safely and follow IAP guidelines.
• Update immunization due dates, schedules, and clinical details in EMR without errors.
• Assist doctors during examinations and procedures.
• Provide calm and reassuring support to children and parents.
• Recommend medicines, HPV vaccine, and vaccination packages based on doctor advice.
• Educate parents on dosage, after-care, and follow-up instructions.
• Support the clinic team in achieving monthly vaccination and HPV targets.
• Track daily consumption of vaccines, medications, and consumables.
• Maintain stock logs with 100% accuracy.
• Ensure zero stock-outs and minimal expiry loss.
• Assist in weekly stock audits and reconcile items with the central MIS team.
• Maintain high standards of cleanliness across vaccine rooms, consultation rooms, and equipment.
• Ensure ILR/refrigerator temperature is monitored and recorded twice daily.
• Keep consumables organized, sterilized, and replenished.
• Ensure EMR entries (notes, vaccines, due dates) are completed before EOD.
• Support the clinic team with daily reporting and audit checklists.
• Identify and escalate documentation gaps immediately.

Requirements & Tech Stack

• EMR systems (experience is a plus)

Qualifications

• GNM/BSc Nursing or equivalent clinical training.
• 0–5 years of experience in pediatric or clinical settings preferred.
• Strong communication and parent-handling skills.
• Ability to stay calm and child-friendly during procedures.