Operations Management Trainee
TK Elevator
This job at a glance
- Who can apply
- 2 years+ of experience · Diploma
- Must know
- OperationsAuditingCustomer serviceProject managementAgile
- Work
- On-site in Houston
- Pay
- Not stated by the employer.
- Skill demand
- Operations95%Project management30%Customer service24%Auditing14%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 4, 2026 · still open
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About the Role
TK Elevator's Operations Management Training Program is a 6-month paid leadership development program designed for driven, ambitious professionals. It provides hands-on experience, technical training, and management exposure to prepare participants for leadership roles within Service and Repair Operations Teams. Upon successful completion, graduates will assume the position of Superintendent and begin their path toward becoming future leaders. Class Start Date: February 2027.
Training Overview
- 2 months in Atlanta at Americas Headquarters (TKE covers room and board):
- Safety, Sustainability, Elevator Bootcamp, and Operating Procedures
- Overviews of Human Resources and IT systems
- Skills development
- 4 months in branch as an Associate Superintendent (Service and Repair):
- On the job training, job shadowing, online training
- Potential travel to participate in Area opportunities
- Support technicians, review call backs, support customers, observe quality audits, partner with Account Managers, analyze data, and provide feedback to management.
Superintendent Overview (Service And Repair)
- Oversee and support technicians, partner with clients to provide excellent customer service, and work directly with Account Managers.
- Lead service and repair operations in a defined geographic area efficiently and cost-effectively.
- Sample activities include: visit job sites, conduct quality audits, support technicians, and facilitate safety trainings.
- This is a safety sensitive position.
Requirements & Tech Stack
- Strong organizational skills.
- Strong problem-solving skills.
- Strong communication skills.
- Ability to master excellent customer service.
- Ability to master negotiation.
- Ability to master project management.
- Ability to master conflict resolution.
- Ability to lift up to 50 pounds.
- Ability to understand mechanical, physical, and spatial principles.
Qualifications
- Associates Degree or trade school diploma with 1 year of field service experience; OR
- 2+ years of field service experience; OR
- Military service; OR
- 1+ year of TKE experience.
About TK Elevator
TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility, supporting all mobility systems, elevators, escalators, walkways, stairlifts, and boarding bridges. TKE utilizes digital platforms like AGILE and the IoT platform MAX to enable smarter, safer urban movement. With over 50,000 employees and 1,000+ global support centers, TKE is moved by what moves people.