Customer Support Specialist
Wellversed
Gurugram, Haryana, IndiaFresher2h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers
- Must know
- SalesMarketingStakeholder managementCustomer serviceExcel
- Nice to have
- CRM
- Work
- On-site in Gurugram
- Pay
- Not stated by the employer.
- Skill demand
- Customer service81%Sales7%Stakeholder management4%Marketing2%of 149 similar fresher jobs posted in India this week
- Listed
- 4 Nov 2026 · still open
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About the Role
Wellversed seeks a dynamic and customer-focused individual to join our team.
Key Responsibilities
- Resolve customer queries, complaints, or requests daily.
- Build and maintain productive relationships with customers, communicating professionally and courteously.
- Gather customer feedback and collaborate with Product, Sales, and Marketing teams to improve offerings.
- Escalate complex customer issues to relevant stakeholders for timely resolution.
- Track the quantity and quality of queries handled to ensure productivity and efficiency.
- Engage in cold calling to reach out to potential clients for gathering feedback on our offering.
Requirements & Tech Stack
- Minimum of 6 months of work experience in customer support or a related field.
- Impeccable communication skills, both verbal and written.
- Patience and the ability to handle challenging customer interactions.
- Basic proficiency in Excel/Google Sheets.
- Strong email writing skills.
- Active listening skills.
- Empathy towards customers.
- Experience with CRM tools is a plus.
About Wellversed
Wellversed owns and operates a portfolio of nutrition brands to empower people to attain their most optimal state of wellness. Our brands enable people to unlock their performance potential and live healthier lives, made available through an omni-channel approach including our own eCommerce portal (www.wellversed.in).