Medical Assistant, Internal Medicine Clinic

About the Role

At Henry Ford Health, we are committed to advancing health and improving lives. We are a leading academic health system providing a comprehensive continuum of care.

Job Summary

Under the direct supervision of the provider and/or nursing leadership, the Medical Assistant performs administrative and clinical tasks to support quality and compassionate patient care.

Key Responsibilities

• Escort patients to rooms and prepare them for examinations, procedures, and treatments.
• Obtain and record vital signs in the electronic health record (EHR).
• Obtain and record patient history, employing critical thinking skills.
• Prepare for, set up, and assist with examinations, procedures, and treatments per protocols.
• Prepare, administer, and document oral and parenteral medications and immunizations as ordered by the supervising provider, adhering to the six rights of medication administration.
• Maintain accurate immunization and medication administration records.
• Document care provided during patient visits in the EHR.
• Recognize and respond to emergencies.
• Actively monitor and respond timely to patient requests via telephone encounters, In Basket messages, and/or My Chart according to identified timeframes, and document responses in the EHR.
• Enter medication, radiology, and lab orders in the EHR for provider sign-off.
• Discharge patients, providing after-visit instructions to patients and/or caregivers as directed by the provider.
• Prepare medication refill/request for provider review and signature in the EHR.

Requirements & Tech Stack

• High school diploma or G.E.D. equivalent.
• Basic computer knowledge and keyboarding skills.
• Ability to perform a wide variety of clinical skills related to ambulatory patient care.
• Ability to problem-solve.
• Effective interpersonal and communication skills.
• EPIC (Electronic Medical Record) experience.

Certifications & Additional Requirements

• Current BLS-C upon hire or successful completion by the end of orientation.
• Graduate of a Medical Assistant program with completion of a formal clinical externship (160 hour minimum).

OR

• Graduate from a Medical Assistant program without a clinical externship but with a minimum one-year experience in clinical medical assisting within the past five (5) years.

OR

• Current Professionally Recognized Medical Assistant Certification with a minimum of one year of experience in clinical medical assisting.

OR

• Licensed Practical Nurse (LPN).

OR

• Licensed Paramedic/Emergency Medical Technician (EMT) with at least one year clinical experience in a clinical medical setting within the past five (5) years.

OR

• Military trained medical personnel with at least one-year clinical experience in a clinical medical setting within the past five (5) years.
• Must successfully complete all components of Ambulatory orientation as defined by Henry Ford Health.