Overnight Closer
Baseline Fitness
Arvada, COFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed
- Must know
- SalesCustomer service
- Work
- On-site in Arvada
- Pay
- Not stated by the employer.
- Skill demand
- Customer service51%Sales31%of 100 similar entry-level jobs posted in the US this week
- Listed
- Oct 29, 2026 · still open
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About the Role
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Key Responsibilities
- Greet and meet potential members, providing a great customer experience.
- Handle front desk related tasks:
- Answer phone calls politely and professionally to assist with questions or concerns.
- Take information calls and conduct tours.
- Assist with member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
- Facilitate member services issues and questions, forwarding to the appropriate Manager or Team Lead as needed.
- Help maintain the neatness and cleanliness of the club.
Essential Behavior Requirements
- Customer Service: Communicate and interact with customers (including coworkers and the public) in a way that exceeds their wants and needs.
- Listening: Actively listen to customers, empathize with their perspective, and work collaboratively to solve problems.
- Problem Solving: Recognize and define problems, analyze relevant information, encourage alternative solutions, and seek additional assistance when needed.
- Diplomacy: Demonstrate tact and skill in all interactions, using appropriate behavior and language.
- Communication: Ability to communicate questions, concerns, or issues to a supervisor in a timely manner.
Requirements & Tech Stack
- Basic computer proficiency
- Honesty and good work ethic
- Strong customer service skills
Physical Demands
- Standing and walking at least 75% of the shift.
- Talking in person or on the phone at least 75% of the shift.
- Ability to lift up to 50 lbs. less than 30% of the time.
Benefits
- Free uniforms
- Opportunity for advancement
- Training & development
- Employee discounts
- Flexible schedule
- Free food & snacks
- Dollars for Scholars Program
- Employee Appreciation Program
- Free Membership for self and one family member or friend
- Team Member Support Team
- Health, Dental and Vision Insurance
- Critical Illness Insurance
- Short Term Disability Insurance
- Accident Insurance
- Voluntary Life Insurance
- Pet Insurance
- HSA
- Advancement Opportunities