Supply chain Onboarding Associate

Job Title: Supply Chain Onboarding Associate - APAC Shift

Key Responsibilities

• Manage end-to-end supplier vetting and onboarding activities for assigned programs and regions.
• Initiate supplier onboarding requests and communicate required documentation, compliance requirements, and timelines.
• Review supplier submissions for completeness, accuracy, and adherence to program requirements.
• Review and maintain required supplier documentation, including contracts, NDAs, insurance certificates, registrations, and other compliance requirements.
• Identify missing or inconsistent documentation and coordinate with suppliers to resolve outstanding requirements.
• Track supplier progress, follow up on pending actions, and drive timely completion within defined SLAs.
• Identify and escalate compliance exceptions, risks, and onboarding blockers as appropriate.
• Serve as a key point of contact for suppliers throughout the vetting and onboarding process.
• Partner with clients, suppliers, Implementation, Client Delivery, Finance, Risk & Compliance, Supply Chain, and other internal teams to resolve issues and meet program requirements.
• Communicate clearly and proactively with stakeholders regarding timelines, outstanding actions, and potential delays.
• Support supplier onboarding for new implementations, program expansions, and ongoing business requirements.
• Manage supplier information and onboarding activities across relevant supplier portals, VMS platforms, and internal systems.
• Maintain accurate supplier records, trackers, dashboards, and reports.
• Ensure data accuracy and consistency across systems.
• Support audits, supplier profile clean-up, documentation reviews, and governance activities.
• Follow established SOPs, controls, SLAs, and quality standards.
• Identify opportunities for process improvement and contribute to SOPs, templates, and other process documentation.

Required Skills & Competencies

• Strong organizational and time-management skills, with the ability to manage multiple tasks, priorities, and deadlines.
• Strong attention to detail and commitment to accuracy and quality.
• Good written and verbal communication skills, with the ability to communicate professionally with internal and external stakeholders.
• Strong follow-up and ownership skills, with a proactive approach to completing assigned activities and meeting timelines.
• Good problem-solving and analytical skills, with the ability to identify issues and seek appropriate solutions.
• Ability to collaborate effectively with different teams and stakeholders across the organization.
• Comfortable working with technology and learning new systems, tools, and processes.
• Ability to adapt to changing priorities and work effectively in a fast-paced, customer-focused environment.
• A willingness to learn and develop knowledge of supplier onboarding, compliance, staffing, procurement, and operational processes.

Qualifications

• Shift: APAC (10 AM TO 7 PM)
• Work Mode: Hybrid (Monday-Wednesday)
• The role may require occasional flexibility based on business requirements, implementations, program expansions, or critical supplier onboarding activities.
• Bachelor’s Degree, or related major or equivalent business experience.
• Prior experience in supplier onboarding, vendor management, compliance, procurement, staffing/recruitment operations, shared services, customer service, or a similar operational environment is an advantage.
• Familiarity with Staffing and Recruitment Industry, supplier management, procurement, compliance, or other business platforms is a plus.
• Experience working with global or regional stakeholders across different teams or time zones is preferred.
• Relevant internship, academic project, or coordination experience demonstrating strong organizational, communication, analytical, or stakeholder management skills will also be considered.