Retail Sales Specialist

About the Role

The Retail Sales Specialist is the face of the brand, providing exceptional customer service, driving sales, and maintaining a welcoming store environment. This position is ideal for individuals looking to gain retail experience, develop customer service skills, and grow within the company.

Key Responsibilities

• Greeting and engaging customers in a friendly, professional manner
• Assisting customers in locating products, answering questions, and making purchase decisions
• Maintaining knowledge of current promotions, product features, and store policies
• Accurately process sales transactions at the register, including cash handling and credit card payments
• Restocking shelves, organize merchandise, and maintain visual displays to company standards
• Keeping the sales floor clean, organized, and safe for customers and employees
• Participating in inventory counts, stock receiving, and product tagging as needed
• On-Camera & Media Participation Requirement: Associates may be asked to participate in company photos, videos, or other media for various company purposes.

Requirements & Tech Stack

• Strong communication, interpersonal skills, and ability to problem solve
• Reliability, punctuality, and ability to work flexible shifts including evenings, weekends, and holidays
• Tech savvy with the ability to work with multiple tech devices, Google Drive, and Apple products
• Ability to stand for extended periods and move throughout the sales floor

Qualifications

• Previous retail experience preferred, but not required
• Enthusiastic, customer-focused, and eager to learn

Pay Rate: This position begins at $18.42/HR for all New Hires into FASHIONPHILE's Los Angeles location + uncapped commission.