Analyst, User Research

About the Role

The role will be required to get an understanding of users' needs, goals and pain points with a particular product or service. Study and analyze customer feedback received through quantitative/qualitative surveys and provide appropriate actionable insights to help the respective product teams.

Key Responsibilities

• Define goals, scope, and plan research based on business/product/design requirements and conduct appropriate research (moderated/unmoderated) within the given timeline.
• Provide support to other researchers and studies to analyze users’ data, derive insights, and define opportunity areas.
• Choose the right research methodology for the study.
• Create a continuous research practice within the team and process to deliver regular user research reports.

Requirements & Tech Stack

• Analytical Skills
• Audience-focused Communication
• Collaboration
• Communication
• Content Development
• Copywriting
• Data-Based Decision Making
• Detail-Oriented
• Econometrics
• Economic Analysis
• Financial Forecasting
• Financial Modeling
• Market/Industry Dynamics
• Prioritizes Effectively
• Problem Solving
• Research Synthesization
• Statistics

Qualifications

• University (Degree) Preferred
• No Experience Required