Apprentice
MARKS & SPENCER (M&S)
Mumbai0–2 yrs3h agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 2 years
- Must know
- Customer serviceOperations
- Work
- On-site in Mumbai
- Pay
- Not stated by the employer.
- Skill demand
- Operations22%Customer service12%of 97 similar fresher jobs posted in India this week
- Listed
- 11 Nov 2026 · still open
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About the Role
As a Customer Service Associate at Marks and Spencer (M&S), your main role is to assist customers, maintain store standards, and learn the basics of store operations.
Key Responsibilities
- Customer Service:
- Greet and assist customers with a friendly attitude.
- Understand customer needs and recommend suitable products.
- Store Standards:
- Support visual merchandising by following guidelines for product displays.
- Ensure proper product handling and organization on shelves.
- Basic Operations:
- Learn and follow company guidelines for stocking and housekeeping.
- Assist with basic cashier duties when needed.
- Growth & Learning:
- Take part in training sessions to improve skills and grow within the role.