BOTH AND (CSA)

Tech Mahindra

Kolkata0–5 yrs5h agovia Naukri

Walk-in drive · 2 to 4 Nov · 11.00 AM - 4.30 PM

Office Address - Action Area 2, Rajarhat, Newtown, Kolkata - 700156 _ Tower C, 1st Floor Map

This job at a glance

Who can apply
Freshers and up to 5 years
Must know
Customer serviceC
Work
On-site in Kolkata
Pay
₹2–3 LPA
Skill demand
Customer service6%of 99 similar fresher jobs posted in India this week
Listed
2 Nov 2026 · still open

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About the Role

  • Designation: Customer Support Associate
  • Process: Voice Process
  • Work Model: 100% work from office
  • Hiring: Permanent hiring with fixed salary
  • Location: Kolkata

Key Responsibilities

  • Customer support via voice.
  • Adhering to work schedule of 10 hours a day (9 hours work, 1 hour break) between 6:00 AM to 12:00 AM.
  • No planned leave for the first 3 months after joining.

Requirements & Tech Stack

  • Typing Speed: 30 WPM
  • Typing Accuracy: 90%
  • Communication: Excellent verbal communication skills in English & Hindi without major MTI (Mother Tongue Influence) for the voice process.
  • Orientation: Customer Orientation.

Qualifications

  • Minimum Graduation required.
  • Experienced Candidates: Minimum 12 months of BPO experience required.

Payouts

  • Experienced Candidates:
  • 280,000 LPA (approx. 18,600/ Month in hand)
  • 100% fixed salary
  • Freshers:
  • 205,830 LPA (approx. 12,500/ Month in hand)
  • 100% fixed salary

Interview Structure

  • HR round - General check.
  • Typing Test
  • OPS round - General Check.
  • Voice Versant (V5 and above)
  • Client Round (Video Call)

Documents Required

  • Updated CV (mandatory)
  • Education Mark sheets
  • Aadhar Card (Government ID card)
  • Pan Card
  • Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)

To Apply / Walk-in Details

  • Contact HR: Shreya at 6290450549
  • Email: [email protected]
  • Email Subject/Body: Mention "INTERESTED FOR WFO" (mandatory)
  • Walk-in Address: Tech Mahindra, DLF2, 1st Floor, Block C, Rajarhat, Kolkata-700156 (Opposite of Geetanjali)
  • Carry: CV & Aadhar card (Government id card)
  • Note: Please mention the consultancy name and HR name on the top of the CV.
  • Immediate joiners only.

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