
BOTH AND (CSA)
Tech Mahindra
Kolkata0–5 yrs5h agovia Naukri
Walk-in drive · 2 to 4 Nov · 11.00 AM - 4.30 PM
Office Address - Action Area 2, Rajarhat, Newtown, Kolkata - 700156 _ Tower C, 1st Floor Map
This job at a glance
- Who can apply
- Freshers and up to 5 years
- Must know
- Customer serviceC
- Work
- On-site in Kolkata
- Pay
- ₹2–3 LPA
- Skill demand
- Customer service6%of 99 similar fresher jobs posted in India this week
- Listed
- 2 Nov 2026 · still open
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About the Role
- Designation: Customer Support Associate
- Process: Voice Process
- Work Model: 100% work from office
- Hiring: Permanent hiring with fixed salary
- Location: Kolkata
Key Responsibilities
- Customer support via voice.
- Adhering to work schedule of 10 hours a day (9 hours work, 1 hour break) between 6:00 AM to 12:00 AM.
- No planned leave for the first 3 months after joining.
Requirements & Tech Stack
- Typing Speed: 30 WPM
- Typing Accuracy: 90%
- Communication: Excellent verbal communication skills in English & Hindi without major MTI (Mother Tongue Influence) for the voice process.
- Orientation: Customer Orientation.
Qualifications
- Minimum Graduation required.
- Experienced Candidates: Minimum 12 months of BPO experience required.
Payouts
- Experienced Candidates:
- 280,000 LPA (approx. 18,600/ Month in hand)
- 100% fixed salary
- Freshers:
- 205,830 LPA (approx. 12,500/ Month in hand)
- 100% fixed salary
Interview Structure
- HR round - General check.
- Typing Test
- OPS round - General Check.
- Voice Versant (V5 and above)
- Client Round (Video Call)
Documents Required
- Updated CV (mandatory)
- Education Mark sheets
- Aadhar Card (Government ID card)
- Pan Card
- Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)
To Apply / Walk-in Details
- Contact HR: Shreya at 6290450549
- Email: [email protected]
- Email Subject/Body: Mention "INTERESTED FOR WFO" (mandatory)
- Walk-in Address: Tech Mahindra, DLF2, 1st Floor, Block C, Rajarhat, Kolkata-700156 (Opposite of Geetanjali)
- Carry: CV & Aadhar card (Government id card)
- Note: Please mention the consultancy name and HR name on the top of the CV.
- Immediate joiners only.