Operations Associate
Flexiple
India0–3 yrs1h agovia LinkedIn
Location: Remote (India)
About the Role
A global logistics leader is building its India despatch and tracking centre. This role is ideal for individuals starting their careers in operations, focusing on a high-volume environment that involves shipments, exceptions, vendor confirmations, and dashboard accuracy.
Key Responsibilities
- Log shipment data within order-management and tracking systems.
- Update shipment statuses based on vendor confirmations for pickups and deliveries.
- Flag discrepancies or issues before they escalate.
- Follow up with transporters and warehouse partners via phone and email.
- Maintain updated trackers for the operations manager.
- Learn and identify recurring exceptions (e.g., missed pickup windows, mismatched invoices, delayed PODs) to spot them early.
Requirements & Tech Stack
- Excel or Google Sheets proficiency.
- Ability to write clear status updates without prompting.
- Prior exposure to logistics, dispatch, or a similar high-volume back-office role is not required but beneficial.
Qualifications
- 0-3 years of experience in an operations, back-office, or coordination role.
- Comfort with spreadsheets and basic data entry accuracy.
- Clear, professional written and spoken English.
- Willingness to follow up with vendors by phone and email.
- A reliable setup for remote work.