Brokerage Coordinator

About the Role

The Brokerage Coordinator reports to the Operations Manager and serves as a dedicated strategic and operational partner to one or more fee-earners or brokerage teams. This professional plays a critical role in managing a wide range of responsibilities—from client service and transaction support to marketing coordination and administrative functions. The Brokerage Coordinator is highly adaptable, able to shift seamlessly between tasks while maintaining a strong grasp of the big picture. This individual ensures efficient service delivery, operational excellence, and high-quality client outcomes.

Key Responsibilities

Client & Transaction Support

• Prepare and manage pitches, proposals, presentations, and transaction documentation.
• Coordinate with internal teams to ensure timely and accurate deal processing.
• Maintain CRM systems (e.g., Salesforce) with leads, opportunities, and deal records.
• Assist in drafting and reviewing lease/sale documents and listing agreements.

Marketing & Creative Coordination

• Collaborate with Marketing, COEs, and Creative teams to produce high-impact client deliverables.
• Create and edit flyers, brochures, presentations, and email campaigns using Adobe InDesign and Microsoft Office.
• Manipulate aerials, maps, and floorplans; annotate and animate graphics for visual storytelling.
• Support production timelines and manage logistics for printing and distribution.

Administrative & Operational Management

• Provide day-to-day support including calendar management, expense reporting, and contact list maintenance.
• Coordinate travel, logistics, and client event preparation.
• Maintain internal databases and ensure documentation accuracy and compliance.
• Support general office functions and contribute to a well-organized, efficient workspace.

Collaboration & Problem Solving

• Act as a direct line of communication between fee-earners and internal departments.
• Attend strategy sessions and team meetings, contributing ideas and feedback.
• Exercise independent judgment and a proactive approach to problem-solving.
• Foster a collaborative, service-oriented environment with a positive attitude.

Requirements & Tech Stack

• Proficiency in Microsoft Office Suite, Adobe Suites, Salesforce, and Workday.

Qualifications

• Excellent communicator with strong written and verbal skills.
• Proactive and solution-oriented; anticipates needs before they arise.
• Highly organized multitasker who thrives under pressure.
• Adaptable and able to shift quickly between tasks and priorities.
• Driven, curious, and eager to learn and grow.
• Big-picture thinker who understands how tasks align with broader goals.
• Fast learner with a can-do mindset and strong attention to detail.
• Positive, team-oriented attitude with a commitment to excellence.
• Bachelor’s Degree preferred.
• 0-3+ years of experience in a professional or administrative capacity.
• Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.
• Demonstrated problem-solving skills and ability to work independently and collaboratively.