Customer Service Associate
Firstsource
Bengaluru0–5 yrs20m agovia Naukri
Posted 14 Nov 2026, 14:30 IST
Walk-in drive · 14 to 21 Nov · 9.30 AM - 5.30 PM
Firstsource Solutions, 2nd Floor, The Residences at Brigade Tech Gardens, Whitefield Road, Kundalahalli Village, Bengaluru, Karnataka – 560037. Map
This job at a glance
- Who can apply
- Freshers and up to 5 years
- Must know
- Customer service
- Work
- On-site in Bengaluru · internship
- Pay
- Not stated by the employer.
- Skill demand
- Customer service81%of 144 similar fresher jobs posted in India this week
- Listed
- 14 Nov 2026 · still open
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Firstsource is hiring Customer Service Associates for an International Voice Process in Bengaluru Whitefield (Brigade Tech Gardens).
About the Role
- This is a full-time position.
- Opportunity for freshers to start their careers in the international BPO industry.
Key Responsibilities
- Handle inbound international customer calls.
- Understand customer queries and provide appropriate resolutions.
- Maintain professional communication and customer satisfaction.
- Follow process guidelines and quality standards.
- Ensure effective and timely resolution of customer concerns.
Requirements & Tech Stack
- Good verbal English communication skills.
- Clear pronunciation and confidence while speaking.
- Willingness to work in rotational shifts, including night shifts.
- Customer-focused attitude and willingness to learn.
- Ability to work from the office.
Qualifications
- Minimum qualification: 10th Pass.
- Freshers and experienced candidates are welcome to apply.
Interview Location
- Firstsource Solutions, 2nd Floor, The Residences at Brigade Tech Gardens, Whitefield Road, Kundalahalli Village, Bengaluru, Karnataka 560037.
Contact
- HR: SYED KASHIF
- Call / WhatsApp: 8147869995