Customer Support Executive
CRED
Bengaluru, Karnataka, IndiaFresher20m agovia LinkedIn
Posted 14 Nov 2026, 13:30 IST
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Customer serviceCRM
- Work
- On-site in Bengaluru
- Pay
- Not stated by the employer.
- Skill demand
- Customer service80%CRM12%of 145 similar fresher jobs posted in India this week
- Listed
- 14 Nov 2026 · still open
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About the Role
CRED is looking for customer-focused professionals to handle member queries and provide exceptional customer support. The ideal candidate should have excellent communication skills, problem-solving abilities, and the ability to deliver a seamless customer experience.
Job Details
- Job Location: Bengaluru, Karnataka
- Job Type: Full-Time
- Process: Voice / Rotational shift
Key Responsibilities
- Handle customer queries related to CRED applications and services.
- Assist members with credit card bill payments, transactions, refunds, and payment-related issues.
- Resolve customer complaints and service requests through calls, emails, and chat.
- Provide accurate information regarding account-related concerns and app functionalities.
- Handle transaction failures, payment discrepancies, and refund-related queries.
- Maintain accurate records of customer interactions using CRM tools.
- Coordinate with internal teams to resolve complex customer issues.
- Ensure customer satisfaction through timely and effective resolutions.
- Maintain service quality and meet performance targets.
Requirements & Tech Stack
- Freshers and experienced candidates can apply, depending on the opening.
- Minimum qualification: Graduate (as per process requirements).
- Excellent English communication skills.
- Good verbal and written communication abilities.
- Strong analytical and problem-solving skills.
- Basic knowledge of computers and internet applications.
- Customer-focused attitude with a willingness to learn.