Full Time, Receiver/Stocker

About the Role

As a Receiver/Stocker, you will ensure the store is clean, safe, and customer-ready by accurately receiving freight, stocking shelves, and organizing merchandise. This role is physical and fast-paced, involving unloading deliveries, safe handling of equipment and hazardous materials, and maintaining a prepared area for daily operations. You will spend most of your shift on your feet, with scheduling flexibility based on store needs. You will also provide friendly and professional assistance to customers and teammates.

Key Responsibilities

• Deliver SMART customer service by assisting customers, answering questions, and offering support.
• Stock merchandise by unloading freight, down-stocking, organizing shelves, and setting up pallets.
• Support store operations by verifying deliveries, completing dock prep, and using equipment like pallet jacks and forklifts.
• Maintain a safe, clean environment by following proper procedures for hazardous materials, equipment use, and housekeeping.
• Operate store equipment including scanners, Zebra phones, balers, and other tools.
• Act as a team player to complete assigned tasks.

Additional responsibilities for Pro Fulfillment Stores:

• Use the Orders App to pick and stage Flatbed Delivery orders.
• Load delivery orders, ensuring quality, accuracy, and safe loading practices.
• Rotate orders by delivery date and resolve customer order issues.
• Proactively communicate with customers to ensure delivery satisfaction.
• Execute Delivery Readiness best practices.

Requirements & Tech Stack

• High school diploma or GED or equivalent years of experience in lieu of education.
• Experience operating forklift/power equipment such as lifts, order pickers, and similar equipment is preferred (3 months).
• Experience in a warehouse performing inventory handling and stocking is preferred (6 months).

Working Conditions

• Environmental factors vary by location, including inside and outside weather conditions.
• Exposure to varying climates: extreme heat or cold, wet, damp, humid, windy, or drafty conditions.
• Exposure to constant or intermittent noises, moving or shaking objects and equipment.
• Lifting methods vary; single lifts limited to 75 pounds. Team lifts are used for weights starting at 75 pounds or when needed.
• Powered equipment should be used as required with proper training or assistance.
• This role does not require regular travel, but occasional travel may be needed for meetings, training sessions, or to support nearby stores.