Unit Secretary Floater

About the Role

Miami Jewish Health is seeking a Unit Secretary Floater to join their team.

Key Responsibilities

• Handles telephone calls for the unit, answers the telephone, monitors/operates the switchboard, and transfers calls and takes messages as needed.
• Covers other units as directed.
• Checks patients/residents regularly to ensure that they have name, unit, room number, and applicable alerts on their arm identification band, wheelchair, and/or walker.
• Facilitates communication to, from, and within the nursing unit.
• Makes announcements using the intercom clearly and accurately per department guidelines.
• Carries out correct company policies and procedures during emergency situations.
• Sets up charts for new residents immediately.
• Maintains and distributes unit-specific documentation as per department guidelines and regulatory standards.
• Ensures discharged residents’ charts are sent to Medical Records within 48 hours.
• Ensures residents’ charts are audited and thinned monthly for completeness and accuracy.
• Enters orders into PCC to the appropriate department after they have been signed and verified by a physician or a physician extender.
• Records residents’ weights in the designated book and on the patient’s chart monthly.
• Records blood pressure and pulse in the designated book and on the patient’s record.
• Checks Medication Administration Record (MAR) book and nurses’ progress notes daily, as needed, for missing signatures and flags them according to hourly shifts.

Requirements & Tech Stack

• High School Diploma or equivalent.
• Graduate of a Certified Nursing Assistant Program preferred.
• Minimum 6 months office clerical experience, preferably in a healthcare setting.
• Current American Heart Association BLS Certification.
• Certified by the State of Florida as a Certified Nursing Assistant preferred.
• Knowledge of medical terminology.
• Ability to work with geriatric patients.
• Computer literacy / Proficiency in Microsoft Office.
• Flexible with work hours to meet facility needs.
• Competent in the operation and use of lift, wheelchairs, bed controls, scales, and vital sign monitoring equipment.
• Able to speak, read, and write English.
• Able to think and act calmly to meet unusual occurrences of the job.

Organizational Expectations

• Ensures that resident’s/patient’s rights are adhered to.
• Demonstrates professionalism and accountability.
• Demonstrates a caring attitude consistent with Miami Jewish EmpathicareSM toward MJH residents, patients, family members, employees, and other facility guests.
• Demonstrates excellent communication skills.
• Ensures confidentiality and security of patients’ medical information.
• Identifies and utilizes appropriate channels of communication.
• Adheres to the organization’s Mission, Vision, and Values.
• Participates in departmental activities, meetings, and in-services and follows established guidelines.
• Maintains a safe working environment.