Technical Inside Sales Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position will involve applications engineering and inside sales support in a result-driven, fast-paced environment. The role includes extensive formalized training under a mentor to develop skills and understanding of CaptiveAire products, market approach, application engineering processes, business development, and sales strategies.

Key Responsibilities

• Build relationships with existing and new customers.
• Perform application engineering to apply products using sound engineering principles.
• Manage project installations, including schedules and plans, to ensure timely equipment delivery and customer satisfaction.
• Provide service and technical support for existing equipment.
• Support end users with high levels of customer service, including assisting contractors with wiring and remote troubleshooting.
• Provide integrated application engineering and design support for a wide range of ventilation applications, focusing on sustainable products and the latest technologies.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Provide daily inside sales support and application engineering.
• Responsibilities may include presentations, quotes, submittals, and technical product support.
• Educate and promote CaptiveAire products through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities.
• Deliver top-notch customer service and go above and beyond for customers.
• Prioritize quick turnaround times.
• Continuously evaluate and improve processes and customer experience.

Requirements & Tech Stack

• 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving abilities with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and demonstrate business savvy.
• Passion for work with an aggressive nature to succeed.
• Willingness to travel for training opportunities.
• If not already completed, expectation of FE Exam completion in area of study within 6 months of employment for engineering graduates.
• Must be a “Go Getter”.

Qualifications

• 0-5 years of experience.