Modern Workplace Engineer, Tech & Ops, Associate

About This Role

Your team, Modern Workplace Engineering, delivers and operates enterprise workplace technologies that enable secure and reliable access across managed devices. The team engineers and supports enterprise mobile services, with a strong focus on Apple iOS and iPadOS and hands-on ownership across Ivanti Endpoint Manager Mobile (EPMM) and Microsoft Intune. The team partners across security, identity, network, application, and service-management functions to improve platform reliability, automation, and the overall mobile experience.

Your Role and Impact

As an Associate in Modern Workplace Engineering, you will be an individual contributor responsible for delivering mobile-platform engineering and operational improvements from design through production support. You will help evolve enterprise mobile services by strengthening device-management capabilities, improving automation, resolving complex technical issues, and supporting secure integration with identity, networking, and adjacent platforms. iOS and iPadOS engineering will be the primary technical focus, with macOS and Jamf experience contributing to broader Apple-platform capabilities. The role combines engineering delivery with steady-state service ownership and cross-functional collaboration.

Key Responsibilities

• Engineer and operate enterprise mobile management services across Ivanti EPMM and Microsoft Intune, including enrollment, configuration, compliance, application management, testing, controlled releases, platform standards, and technical documentation.
• Own the mobile-platform service lifecycle, delivering engineering backlog items and Level 3 troubleshooting while supporting controlled environments, incident and problem management, knowledge transfer, and reliable day-to-day operations.
• Develop secure, supportable automation and reporting using PowerShell and other appropriate scripting, application programming interface (API), and source-control capabilities to reduce manual effort, improve data quality, and increase visibility of platform health and performance.
• Lead iOS and iPadOS engineering and contribute to broader Apple-platform capabilities, including device enrollment, managed applications, certificates, macOS and Jamf collaboration, automation, and lifecycle standards.
• Partner across security, identity, network, application, and service-management teams to deliver secure and resilient mobile services, manage dependencies, and communicate technical risks, decisions, and status to stakeholders.

Requirements & Tech Stack

• Demonstrated experience in enterprise endpoint, mobility, or modern workplace engineering, including hands-on enterprise mobile management and strong iOS and iPadOS engineering capabilities.
• Experience engineering enterprise device enrollment, configuration, compliance, managed applications, reporting, and device lifecycle processes.
• Practical experience with scripting, automation, APIs, and controlled source-management practices, including PowerShell and relevant experience with Python, shell scripting, Git, or Azure DevOps.
• Strong Apple enterprise-management experience, with iOS and iPadOS as the primary focus and additional macOS or Jamf experience beneficial.
• Understanding of enterprise identity, certificate, network, and secure-access technologies and their integration with endpoint-management services, including Microsoft Entra ID, Conditional Access, and Public Key Infrastructure (PKI).
• Strong troubleshooting, engineering ownership, documentation, and communication capabilities in complex enterprise environments, with experience supporting service improvements or significant platform changes beneficial.
• Experience with enterprise automation, service-management, security, or operational-reporting platforms is beneficial, as is experience in regulated environments and relevant endpoint-management certifications.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes, and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.