Hourly Manager

About the Role

Shift Managers are responsible for ensuring each shift runs smoothly, training new associates, and being an example of remaining calm at all times. This role involves opening and closing the store and maintaining the highest standards for product quality and customer service.

Key Responsibilities

• Ensure smooth shift operations.
• Train new associates.
• Be an example of remaining calm at all times.
• Open and close the store.
• Ensure product is to the highest of standards.
• Provide exceptional customer service.
• Physically work all shifts taking care of guests and staff.

Requirements & Tech Stack

• 18+ years of age.
• 6+ months of proven management experience in the food service industry or a leadership role in a related industry.
• Ability to physically work all shifts.
• Friendly, enthusiastic, and full of energy.
• Ability to lead by example and uphold high standards of operation in a fast-paced environment.
• Ability to coach and provide feedback to help the team grow.
• Reliable transportation.
• Ability to work full-time with open availability, including late nights, weekends, and some holidays.
• High school diploma or equivalent.
• Solid employment track record with positive references.
• Constant standing and walking.
• Occasional pushing, pulling, lifting, or carrying up to 55 pounds independently and safely.
• Occasional ascending or descending ladders, stairs, ramps, etc.
• Constant computer, point-of-sale register, and found equipment usage.
• Frequent, continual, intermittent flexing or rotation of the wrist and spine.
• Constant reaching, turning, and performing precision work around fountain area.
• Constant talking, expressing, or exchanging ideas.
• Constant clarity of vision at near and/or far distances.
• Ability to work outside in various weather conditions.

Company Culture & Perks

• Fun, clean, family-friendly environment.
• No fryers or grills.
• Respectful, qualified leaders.
• Flexible scheduling with 30-40 hours per week.
• Closed Thanksgiving, Christmas Eve, Christmas, New Year’s Eve, and early on Thanksgiving Eve.
• Competitive salary.
• Quarterly bonus potential.
• Paid vacation that increases with length of employment.
• Excellent health, dental, & vision insurance + 401k options.
• Opportunities to grow with the company as new stores open.