Operations Associate

About the Role

As an Operations Intern at Kustodian, you will gain hands-on experience in keeping our platform running smoothly and our clients happy. You will work closely with the team to streamline processes, optimize asset management, and provide top-notch support. You will also have the opportunity to collaborate with founders on exciting new challenges.

What you will do and learn

• Develop and implement solutions to streamline workflows and enhance the client onboarding experience.
• Assist with managing client needs, ensuring accurate and accessible information within the platform.
• Contribute to the development and implementation of strategies to improve overall efficiency.
• Regularly visit the EPFO office (approximately one visit per week) to facilitate necessary documentation, follow-ups, and relationship building.
• Gain insights into the industry through direct interactions with government offices.

Requirements & Tech Stack

• Problem Solver: Thrive on finding solutions and improving processes.
• Detail-oriented: Have a keen eye for detail and a passion for efficiency.
• Learner: Eager to learn and grow in a fast-paced environment.
• Field Readiness: Comfortable and willing to perform weekly in-person visits to government offices (EPFO) as required by the role.
• Proven ability to drive operational improvements and increase efficiency.
• Government relations experience (a plus).
• Not from a coding background.

Qualifications

• Hybrid (Full-time, Bangalore) - Weekly travel to offices.
• CTC: 15,000/- to 20,000/- per month.
• Start Date: Immediate.