Operations Associate

About the Role

Rockstar is recruiting for a market-leading AI voice agent for mortgage lenders. The company has grown from ~$0 to $13M in revenue in 20 months, with 5 of the 10 largest independent mortgage banks in the U.S. as enterprise customers. They have raised $21M+ across Seed and Series A.

• Location: San Francisco, CA (Hybrid)
• Employment Type: Full-time
• Department: Operations

The Role

The client is looking for a smart, highly organized, and relentlessly reliable Operations Associate to help scale their team. The role will initially focus on recruiting, including talking to candidates, running interview processes, reviewing resumes, and assisting with hiring. Over time, the Operations Associate will take on additional operational projects and work to improve processes across other parts of the company.

Key Responsibilities

• Coordinate interviews and communicate directly with candidates, including building AI agents to automate these workflows
• Help evaluate candidates and sell them on joining the client
• Manage the client's recruiting pipeline, resumes, and candidate data in Ashby
• Manage job posts across Handshake, university career centers, and other channels

Requirements & Tech Stack

• Extremely organized: can manage many moving pieces without dropping details
• Excellent communicator: clear, concise, polished, and personable
• High-agency and proactive: sees what needs to happen and makes it happen

Qualifications

Prior recruiting coordination or recruiting operations experience is preferred, but not required. The client is open to exceptional early-career candidates who are smart, organized, fast, and highly reliable.

What the Operations Associate Will Gain

• Real ownership: help build candidate pipelines and improve how the client recruits as it scales
• Broad exposure: recruit across engineering, product, sales, and other functions at a rapidly growing AI startup
• Room to grow: take on additional operations responsibilities as the Operations Associate automates more of recruiting, based on their interests

Benefits

• $80,000-$100,000 base salary + equity
• Top-of-market medical, dental, and vision coverage for the candidate and their dependents
• 401(k) with a top-of-market employer match
• Unlimited PTO
• Hybrid schedule: four days a week in the San Francisco office, with a flexible remote day on Wednesdays