International Voice/Chat and Blended Process

Spes Staffing Solutions

Pune(Kharadi +4)0–5 yrs1h agovia Naukri

This job at a glance

Who can apply
Freshers and up to 5 years
Must know
Customer service
Work
On-site in Pune(Kharadi +4) · internship
Pay
₹3.5–6.5 LPA
Skill demand
Customer service37%of 100 similar fresher jobs posted in India this week
Listed
6 Nov 2026 · still open

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Job Title: Customer Support Executive (International Voice/Chat/Blended Process)

Location: Pune (Viman Nagar | Magarpatta | Yerwada | Hinjewadi | Kharadi)

Job Type: Full-Time

About the Role

Spes Staffing Solutions is hiring for an International Voice, Chat, and Blended Process. This role involves handling customer queries across multiple communication channels. Night shifts and rotational shifts are required.

Key Responsibilities

  • Handle customer queries through calls, chat, and email.
  • Provide accurate and timely resolutions.
  • Maintain high customer satisfaction.
  • Follow company processes and quality standards.

Requirements & Tech Stack

  • Excellent English communication skills (Mandatory).
  • Comfortable with rotational shifts (US / UK / AUS).
  • 5 days working + 2 rotational week offs.

Qualifications

  • Graduate / Undergraduate (All streams eligible).
  • Freshers and experienced candidates are welcome.
  • Minimum 6 months of experience preferred.

Salary & Benefits

  • Freshers: 22,000 – 27,000 in-hand.
  • Experienced: 32,000 – 50,000 in-hand.
  • CTC: 3.5 LPA – 6.7 LPA.
  • Attractive unlimited incentives (up to 50,000/month).
  • Both-side cab facility.
  • Fast career growth in top MNC BPOs.
  • Work with global clients (US / UK / AUS).
  • Performance-based rewards & recognition.
  • Employee engagement activities.

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